Worker accused of stealing $80k in Chick-fil-A mac and cheese scam

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Worker accused of stealing $80k in Chick-fil-A mac and cheese scam
A former Chick-fil-A employee is accused of stealing over $80,000 through fraudulent refunds. ©Image Credit: Chick-fil-A

A former employee at Chick-fil-A allegedly rang up 800 mac and cheese orders from a Chick-fil-A location and refunded them to himself. This full-on scam reportedly cost the chain more than $80,000.

According to police in Grapevine, Texas, the former employee, identified as Keyshun Jones, came back behind the counter and used the register to run a very shady play. He rang up 800 trays of mac and cheese and processed them as legit orders.

He then refunded all of them to his own credit cards.

The case started after the store owner flagged suspicious activity.

Jones probably would have gotten away with it, but he was caught on camera. According to investigators, surveillance footage shows him behind the counter, operating the register without supervision.

Now, he had already been fired about a month earlier, so this wasn’t a current employee abusing access. It was someone coming back in and running the system.

He didn’t get caught right away

Police say the suspect evaded arrest multiple times after the investigation started in November 2025. He was eventually arrested in April with help from multiple agencies, including a fugitive task force.

He now faces charges including theft, money laundering, and evading arrest.

Not just a weird story

An $80,000 loss from mac and cheese refunds is not exactly the kind of “side hustle” anyone had in mind. But it does show pretty clearly that sometimes, the biggest scams are hidden behind systems that assume normal behavior.

When someone understands those systems and pushes them hard enough, things can break in unexpected ways.

Sources: WFAA,  Star-Telegram