CVS shoppers can claim cash in $20M settlement

CVS Pharmacy has agreed to a proposed $20.5 million settlement over allegations that technology embedded in its digital platforms shared users’ health, personal and browsing information with Criteo and other third parties. CVS and Criteo deny the allegations and have agreed to settle rather than continue fighting the case in court. There is potentially some cash in it for eligible users.

How much can CVS users get?

There are two payment options: up to $5 if you qualify but don't have documentation and up to $10 if you can provide proof that you accessed a covered CVS digital property before July 27, 2026. 

You should take note of that “up to.” The settlement fund is divided among valid claims after approved attorneys’ fees, administration costs and service awards are paid, so the final amount could be lower depending on how many people file claims.

Also, only one claim is allowed per household, regardless of how many people in that household used CVS's digital platforms.

Who qualifies?

The settlement covers people who accessed CVS digital properties in the United States before July 27, 2026. That includes CVS.com, CVSHealth.com and the CVS app. You don't need to have made a purchase. Simply accessing a covered CVS digital property can qualify you, as long as you meet the settlement's other requirements, including being a U.S. resident at the time of access.

So if you used the CVS app to check a prescription, browsed the website for a product, or simply spent some time clicking around CVS online, it may be worth checking your eligibility.

Want the $10? You'll need receipts  

The $5 option doesn't require documentation. For the up-to-$10 payment, however, you will need proof that you were part of the settlement class. The settlement instructions list things such as browser history, dated screenshots showing access to a CVS website or app, or email receipts from online purchases as examples.

You don't need to have received a settlement notice to submit the no-documentation claim. The claim process includes a no-login option for people who don't have a Login ID or PIN from a mailed notice.

How to file a CVS claim

Eligible users can submit a claim online via the official settlement website or download the claim form and send it by mail. The online form allows claimants to choose payment through PayPal, Venmo or Zelle, while mailed claims can receive a paper check.

The claim deadline is November 16, 2026, at 11:59 p.m. EST for online claims. Mailed claims must be postmarked by the same date.

Why is CVS paying?

The lawsuit alleges that CVS and Criteo disclosed information from users of CVS's digital properties through embedded technology, potentially violating state and federal privacy laws. That information allegedly included health-related, personal and browsing data.

However, the companies deny wrongdoing. 

When will you receive the money?

Not immediately. The settlement still needs final approval. A final approval hearing is scheduled for December 1, 2026, although that date could change. If the settlement receives final approval and any appeals are resolved, the settlement administrator says payments will be issued about 120 days afterward.

If you think you qualify, don't wait until the last day to go hunting through your browser history.

Sources: OpenClassActions, Claim Depot